Nighthawk App Not Finding Router

The Nighthawk app is designed to set up and manage the Netgear router. You can download the app from the play store on your device. Or download the app from nighthawk-app.com on your Windows PC. Sometimes, users encounter issues with the Nighthawk app. The Nighthawk app not finding a router is the most common issue. If the bridge mode is on, then, the Nighthawk app fails to discover the router. You can turn off the bridge mode by logging in to routerlogin.net or routerlogin.com.

Reasons why router not found with Nighthawk app

There are several reasons that cause the Nighthawk app not to find a router problem. Following are the possible reasons that are responsible for the Nighthawk app not detecting Netgear devices:

  • WiFi issues.

  • Issues with smartphones or tablets

  • Issues with the router.

  • Incomplete Nighthawk setup.

  • Outdated or corrupted firmware.

  • Driver issues.

     

Troubleshooting the Nighthawk app not finding the router

After knowing the reasons for the Netgear router not connecting to the app, let’s discuss the troubleshooting steps to fix the issues.

Fix 1: Proper setup of Nighthawk router

The incomplete setup of the Nighthawk router is the most common reason contributing to the Netgear router not connecting to the app issue. Thus, follow the proper steps to set up the Nighthawk router to avoid the nighthawk-app unable to detect router problems. Following are the steps for the complete setup of the router:

  • First of all, unbox the router and connect all the parts to it.

  • Now, connect the router to the modem through an ethernet cable given in the box.

  • Plug the router into the wall socket and wait for a solid LED light.

  • Then, find the network SSID and enter the password.

  • After that, connect your Android phone to the WiFi network. Then, download and launch the Nighthawk app.

  • Now, you need to follow all the instructions given in the app to complete the Nighthawk router setup.

After completing the setup, check if the issue is resolved or not. If still, you are experiencing the problems, then proceed with the next fix.

Fix 2: Power cycle the modem and router

Power cycling the network can resolve multiple issues, including cant sync router with Nighthawk app. You need to power off all the devices to power cycle the network. Following are the steps to power cycle the network.

  • First and foremost, turn off your modem for 5 minutes. Now, turn off the router.

  • Wait for around 5 minutes.

  • Now, turn on the modem first and then turn on the router.

  • After that, turn on your device and connect it to the network. Everything should work properly after power cycling the network.

If still, the Nighthawk app fails to discover the router, then proceeds with the following troubleshooting method.

Fix 3: Turn off the bridge mode

If the bridge mode is on, then you can’t sync the router with the Nighthawk app. You need to log in to routerlogin.net or routerlogin.com to turn off the bridge mode. Go through the below-mentioned instructions to turn off the bridge mode:

  • First of all, open a web browser on your computer or laptop and enter routerlogin.net or routerlogin.com in the URL bar of the web browser.

  • Now, go to the login page and enter the default login username and password in the given field.

  • Tap on the login button and move to the home page.

  • Then, you need to go to the “advanced” tab and select the “advanced setup” option.

  • After that, search for the “wireless bridge” option. Go to the “wireless bridge” page and uncheck the “enable bridge mode” box.

Finally, save the settings and try to sync the router with the Nighthawk app. If you can’t sync the router with the Nighthawk app, then proceed with the next step.

Fix 4: Update the Nighthawk router firmware

The outdated firmware version is probably one of the most common causes for the Nighthawk app unable to detect routers. Therefore, you need to check if the updates are available for Nighthawk firmware. Following are the steps to check the updates:

  • To begin with, connect your device to the Nighthawk router’s WiFi network and then launch the Nighthawk app.

  • After that, enter your username and password to log in to the Nighthawk app to check the updates.

  • Then, you need to tap on the router option, and the router settings page will appear on your device screen.

  • You can see the “check for updates” option at the bottom.

  • If the updates are available for firmware, then you need to tap on the update button to download the updates.

  • After that, proceed with the on-screen instructions to install the latest version of Nighthawk router firmware.

  • After finishing the installation process, the router will reboot itself to apply the changes.

Now, sync your router with the Nighthawk app to check if the issues are resolved or not.

Fix 5: Update the drivers of your device

If you are experiencing a router not found with the Nighthawk app issue while connecting to your router through your laptop, then there might be an issue with your laptop drivers. In that case, you need to update the drivers of your device. Following are the steps to update the drivers for the device:

  • First and foremost, tap on the search box and enter “device manager” in the search box.

  • Press the enter key, and a window will appear on your screen.

  • Now, you need to search for the “network adapters” option from the list.

  • Expand the network adapter option and right-click on the adapter you want to update.

  • After that, tap on the “update driver” button and then choose the “search automatically for drivers” option. If there’s an update accessible, you’ll get it on your PC.

Fix 6: Fix the WiFi issues

One of the main reasons the Netgear router is not connecting to the app is that your device is not connected to the router’s network. Ensure that your Nighthawk router and mobile devices are correctly connected. Also, check the ethernet cable connection and make sure that your Nighthawk router is getting an adequate power supply or not.

Additionally, clear the cache memory and create a room on your device to reactivate the Nighthawk app.

Fix 7: Reset your Nighthawk router to factory default settings

If the methods mentioned above are not working, then you need to reset your Nighthawk router to the factory default settings. Resetting the device will remove all the data, and you can configure your device with default login credentials. Following are the steps to reset the Nighthawk router to factory default settings:

  • First of all, connect your Nighthawk router to the wall socket and turn it on.

  • Now, locate the reset button on the router. After that, take a sharp pin and press the reset button on the router.

  • Hold the button for 30 seconds until you see a blinking light on the router.

  • Release the button and wait for a couple of seconds.

  • The Nighthawk router will restore its factory default settings. Now, try to connect the router to the Nighthawk app to check if the issue is resolved or not.